Privacy Policy

At Eswatini Classifieds, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information.

1. Information We Collect

We collect the following types of information:

• Account Information: Email address, password (encrypted), and account type (Business or Client).
• Profile Information: Company name, phone number, physical address, and city (for businesses).
• Listing Information: Ad titles, descriptions, prices, images, and categories.
• Usage Data: IP address, browser type, pages visited, and interaction with listings.
• Communication Data: Messages sent through our contact forms.

2. How We Use Your Information

We use your information to:

• Create and manage your account
• Display your listings to potential buyers
• Facilitate communication between buyers and sellers
• Process payments and verify transactions
• Send important notifications (expiry reminders, payment confirmations)
• Improve our platform and user experience
• Comply with legal obligations in the Kingdom of Eswatini

3. Information Sharing

We do NOT sell your personal information. We only share information:

• With other users: When you post an ad, your business name and contact details are visible to potential buyers.
• With service providers: Payment processors and email services (only as necessary).
• When required by law: To comply with legal obligations or protect our rights.

4. Data Security

We implement security measures to protect your data:

• Passwords are encrypted using industry-standard hashing
• All data transmission is encrypted via HTTPS
• Regular security audits and updates
• Limited access to personal data by staff

5. Your Rights

You have the right to:

• Access and download your personal data
• Correct inaccurate information
• Request deletion of your account and data
• Opt-out of marketing communications
• Lodge a complaint with the Eswatini Communications Commission (ESCCOM)

6. Cookies

We use cookies to keep you logged in and remember your preferences. You can disable cookies in your browser, but some features may not work properly.

7. Third-Party Links

Our platform may contain links to external websites. We are not responsible for the privacy practices of third-party sites.

8. Children's Privacy

Eswatini Classifieds is not intended for users under 18 years of age. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this policy periodically. We will notify users of significant changes via email or platform announcement.

10. Contact Us

For privacy concerns or data requests, contact our Data Protection Officer: